BrokerWingBrokerWing

Run a larger portfolio without adding headcount.

BrokerWing is an AI operations layer for property managers and brokerages. It handles tenant messages, maintenance follow-through, leasing intake, and transaction paperwork inside the systems you already use.

Built to respond in seconds — not business hours across SMS, email, and voice.

<30s
Typical response time on routine resident questions
70%
Of repetitive admin work candidates for automation
More units managed per coordinator on average teams

Workflow

Start with an address or a message. BrokerWing handles the next ten steps.

Drop in a property address to gather records, generate documents, and prep a file. Or let inbound resident and owner messages trigger the right workflow automatically — with every action logged for your team.

Specialized agents

Delegate the busywork. Keep the relationship work.

BrokerWing ships focused agents for records, contracts, resident support, and field operations. Each one is designed for a narrow job, clear handoffs, and auditability across your portfolio.

01

Deed Agent

Collects deed and title data from county sources, maps ownership history, and surfaces liens or exceptions before your team opens a file.

Talk to us

Six workflows BrokerWing runs for your team. Each module can operate independently or as part of one operating playbook.

Always-on resident and owner support

BrokerWing reads incoming messages in context — lease terms, open tickets, prior conversations — and drafts accurate replies your team can approve or auto-send.

Context in · policy checked · reply drafted

BW
BrokerWing
SMS · Maria · Apt 4BEmail · Greg · 1408 Pine
Did the leak ever get fixed? Tenants haven't called me back.
Pulling ticket history…
Hi Greg — fixed Tue 9:14am, Maria confirmed it held. Invoice attached.
Drafted by AI · sent in 8s

Maintenance coordination that finishes the job

BrokerWing assigns vendors, confirms schedules, collects proof of work, and updates residents until the ticket is truly done.

Dispatched · followed up · verified

JP

Joe's Plumbing

brokerwing · AI agent calling

00:04

…can you do Friday 2pm?

Leasing intake on autopilot

BrokerWing qualifies prospects, schedules tours, gathers applications, and syncs approved leases to AppFolio, Buildium, Yardi, or RentManager.

Inquiry → tour → application → lease

J

Jordan Lee · Lead

SMS · 1BR @ 12 Pine

Today 10:24 AM

Hi, is the 1BR at 12 Pine still available? Move-in May 1.
Yes — $1,850/mo, available 5/1. Want to tour Friday 2pm?

Delivered

Perfect, Friday 2pm works. I'll bring my ID.
Booked. Application link sent — pre-screen takes 2 min.

Delivered · sent by AI

Lease pipeline · Jordan Lee

In progress

InquiryQualifiedTour · Fri 2:00 PMApplication · SubmittedScreening · ApprovedLease · Signed

Rent $1,850.00

AppFolio · lease pushed

AppFolioBuildiumYardiRentManager

Operations Timeline

A single activity feed for calls, messages, vendor updates, and lease events — visible to the roles that need it.

Attributed actions · shared visibility

Activity

Live · all roles

AI · Tenant call10:24a

Maria · Apt 4B

Reported leak · logged, dispatch opened

AI · Vendor SMS10:31a

Joe's Plumbing

Quote $185 · auto-approved under cap

AI · Owner email10:33a

Greg · 1408 Pine

Status update sent · cc'd staff

Visible to

Manager✓ liveOwner✓ liveStaff✓ live

Verified repair closeouts

Residents confirm whether a fix held. BrokerWing follows up when they do not respond and only closes tickets with evidence.

Resident confirmed · ticket closed

M

Maria · Apt 4B

SMS · 12 Pine · Leak fix

Mon 9:14 AM

Hi Maria — vendor says the leak's fixed. Holding up?

Delivered · sent by AI

...no response

Tue 10:00 AM

Following up — does it still seem dry?
yep all good, thanks!

Closed. Thanks Maria.

Auto-closed·2.3 follow-ups · 0 from you

Owner-ready reporting

Turn day-to-day workflow data into portfolio summaries and owner updates without rebuilding reports by hand.

Live KPIs · exportable summaries

Portfolio performance · all properties

Feb 8 – Mar 6, 2026

Tickets resolved

2,124▲ 312

Occupancy rate

94.7%▲ 2.1%

Rent collected on time

$1.04M▼ $42K

Avg response time

3m 6s▼ 12s

Works inside your current stack.

BrokerWing connects to the PMS, inbox, and phone tools you already run. It watches for the exceptions that usually land on a coordinator's desk and resolves them with context — not canned scripts.

Your PMS

AppFolio

Balance overdue. Delinquency note created. No resident response on file.

Basic chatbot

Reminder flow

Sends one templated reminder → no reply → case remains open with no context.

BrokerWing

BrokerWing workflow

Asked whether anything changed, recorded the hardship note, updated the ledger, and alerted the portfolio manager.

Model the impact on your team.

Adjust portfolio size and staffing to see a directional estimate of time and capacity BrokerWing could return.

Units under management250
505,000
Operations staff3
1130
Avg. fully loaded salary$60,000
35,000120,000

Estimated annual impact

$58,154per year

Estimated monthly savings

+$4,846

Estimated savings per unit

+$233

Team hours returned daily

+7.8 hrs

Additional capacity (units)

+500 doors

Directional model only. Assumes BrokerWing automates a large share of repetitive resident communication, vendor follow-up, and data entry. Actual results vary by portfolio, SOPs, and approval rules.

What operators report after rollout.

65%
fewer manual touches on routine leasing and maintenance tasks
<2 min
median first response time on resident messages
55%
of maintenance requests closed without coordinator intervention
35 hrs
average monthly hours returned to onsite and remote staff

Grow the portfolio.
Protect the team doing the work.

Walk through your units, workflows, and staffing model — we will map where BrokerWing removes friction first.

Tell us about your portfolio

By submitting this form, I acknowledge I have reviewed BrokerWing's Privacy Notice.

Is BrokerWing right for your operation?

We will review your PMS, communication channels, and the tasks consuming your coordinators' week. Then we will show which BrokerWing modules fit first.