Always-on resident and owner support
BrokerWing reads incoming messages in context — lease terms, open tickets, prior conversations — and drafts accurate replies your team can approve or auto-send.
Context in · policy checked · reply drafted
BrokerWing is an AI operations layer for property managers and brokerages. It handles tenant messages, maintenance follow-through, leasing intake, and transaction paperwork inside the systems you already use.
Built to respond in seconds — not business hours across SMS, email, and voice.
Workflow
Drop in a property address to gather records, generate documents, and prep a file. Or let inbound resident and owner messages trigger the right workflow automatically — with every action logged for your team.
Specialized agents
BrokerWing ships focused agents for records, contracts, resident support, and field operations. Each one is designed for a narrow job, clear handoffs, and auditability across your portfolio.

01
Collects deed and title data from county sources, maps ownership history, and surfaces liens or exceptions before your team opens a file.
Talk to usBrokerWing reads incoming messages in context — lease terms, open tickets, prior conversations — and drafts accurate replies your team can approve or auto-send.
Context in · policy checked · reply drafted
BrokerWing assigns vendors, confirms schedules, collects proof of work, and updates residents until the ticket is truly done.
Dispatched · followed up · verified
Joe's Plumbing
brokerwing · AI agent calling
00:04
BrokerWing qualifies prospects, schedules tours, gathers applications, and syncs approved leases to AppFolio, Buildium, Yardi, or RentManager.
Inquiry → tour → application → lease
Jordan Lee · Lead
SMS · 1BR @ 12 Pine
Today 10:24 AM
Delivered
Delivered · sent by AI
Lease pipeline · Jordan Lee
In progress
Rent $1,850.00
AppFolio · lease pushed
A single activity feed for calls, messages, vendor updates, and lease events — visible to the roles that need it.
Attributed actions · shared visibility
Activity
Live · all roles
AI · Tenant call10:24a
Maria · Apt 4B
Reported leak · logged, dispatch opened
AI · Vendor SMS10:31a
Joe's Plumbing
Quote $185 · auto-approved under cap
AI · Owner email10:33a
Greg · 1408 Pine
Status update sent · cc'd staff
Visible to
Residents confirm whether a fix held. BrokerWing follows up when they do not respond and only closes tickets with evidence.
Resident confirmed · ticket closed
Maria · Apt 4B
SMS · 12 Pine · Leak fix
Mon 9:14 AM
Delivered · sent by AI
...no response
Tue 10:00 AM
Closed. Thanks Maria.
Auto-closed·2.3 follow-ups · 0 from you
Turn day-to-day workflow data into portfolio summaries and owner updates without rebuilding reports by hand.
Live KPIs · exportable summaries
Portfolio performance · all properties
Feb 8 – Mar 6, 2026
Tickets resolved
Occupancy rate
Rent collected on time
Avg response time
BrokerWing connects to the PMS, inbox, and phone tools you already run. It watches for the exceptions that usually land on a coordinator's desk and resolves them with context — not canned scripts.
Your PMS
AppFolio
Balance overdue. Delinquency note created. No resident response on file.
Basic chatbot
Reminder flow
Sends one templated reminder → no reply → case remains open with no context.
BrokerWing
BrokerWing workflow
Asked whether anything changed, recorded the hardship note, updated the ledger, and alerted the portfolio manager.
Adjust portfolio size and staffing to see a directional estimate of time and capacity BrokerWing could return.
Estimated annual impact
$58,154per year
Estimated monthly savings
+$4,846
Estimated savings per unit
+$233
Team hours returned daily
+7.8 hrs
Additional capacity (units)
+500 doors
Directional model only. Assumes BrokerWing automates a large share of repetitive resident communication, vendor follow-up, and data entry. Actual results vary by portfolio, SOPs, and approval rules.
Walk through your units, workflows, and staffing model — we will map where BrokerWing removes friction first.
We will review your PMS, communication channels, and the tasks consuming your coordinators' week. Then we will show which BrokerWing modules fit first.